Category: Sustainable Leader

  • Attributes of Successful Sustainable Leaders

    Great article on Sustainable Leaders: The 8 Attributes of Successful Sustainable Leaders by Bob Langert over at GreenBiz.org.
    In our experience and prior research, communications is key to success for the sustainability professional. Yes, communications is a tool, but the first skills needed are communications: both internal, external and collaborative. Marketing internally is simply rallying the troupes, and demonstrating the case, including the value proposition. Externally, it is some combination of public relations, promotion, marketing and sales in order to demonstrate the value to customers business partners and the public.
    Getting the government to work with, not against, sustainability is often very tricky since there are often many players with very short term interests that run against sustainability (real estate developers, coal and oil, for example).
    So let’s gauge the 8 attributes (although I don’t think they were in any particular order) by Langert toward the level of communications involved:

    • Courage. Courage to speak up for what is the right thing to do.
    • Conviction. 
    • Cleverness. 
    • Contrariness. 
    • Collaboration. This is the one factor that fully requires communications at all levels. Plus it is one of the main attributes of traditional leadership: collaborative vs. authoritative. 
    • Cheerfulness. Funny, but true.
    • Charisma. A traditional leadership approach/style that has been demonstrated to work in getting people to follow a leader.
    • Humility. Being humble does require a special kind of communications. 

    We are all in the world of sustainability together. The trick is to get people to think long(er) term and then back up to best decisions for everyone in the present. Although you can’t argue with Langert’s list of 7 Cs and and H, you have to admit that it doesn’t really capture the full nature of a successful leader in the world of sustainability.
    It does give those of us who are trying to be successful in sustainability efforts, something to think about.

  • A Call for Civility and Values-Based Leadership | Starbucks Newsroom

    A Call for Civility and Values-Based Leadership | Starbucks Newsroom:

    About March 20, there was a full-page add in the Wall Street Journal that had a heading of Howard Schultz calls for Civility and Value-Based Leadership and two column of words, 15 pairs. They were generally antonyms:

    Division  < ==>  Unity
    Cynicism  < ==>   Optimism
    Limits < ==>  Opportunity
    Isolation < ==>  Community
    Apathy < ==>  Passion
    Exclusion  < ==>  Inclusion
    Partisanship < ==>  Leadership
    Blame < ==>  Responsibility
    Status Quo < ==>  Daring
    Vitriol < ==>  Respect
    Cowardice < ==>  Courage
    Nostalgia < ==>  Vision
    Fear < ==>  Love
    Indifference < ==>  Compassion
    Bystander < ==>  Upstander

    … every day, we have a choice.

    The next full page is essentially an open letter to America. Essentially a challenge from Schultz and Starbucks. It says when negative news every day (’cause only bad news is news) and the viscous political environment (including the next presidential cycle), “You could easily mistake America as a nation, lost. A people who have severed the common bonds that hold us together — compassion, respect, shared responsibility, a belief in service, a willingness to unite despite our differences.

    The add asks us to put aside hatred, vitriol and negativity and look at all the good. We are 300m plus people who mentor kids, help neighbors, and nurse the sick.

    This positive story is the one that Schultz and all partners (employees) believe in; and they think every American should too.

    The letter/add finishes with:

    “This is not about the choice we make every four years. This is about the choice we make every single day.”

    Visit the newsroom to see the ads: Howard-Schultz-on-role-and-responsibility-of-citizens

    There’s an 8 min video where Schultz makes this same discussion to shareholders. Two years ago he make a challenge to corporations to be more socially responsible; this year he challenges all citizens.

    The whole be-good-and-responsible effort caught a lot of attention from many media sources and the whole twitter scene. A lot of twitter love, but ironically, a lot of hate going on by people who were offended (trying to push individual values and virtues on them is just not right for a company).

    Fox News took up the kinder-gentler America story. Ironically, after a rather fare and civil discussion about the civility campaign, they concluded that the left column was actually referring to only one American: Donald Trump. Hmmm? No one else has been throwing mud? Super PAC ads are measured in Pinocchio; a nose that grows with every second of airtime.

    It seems that many people/groups need to get together, have a cup of Starbucks coffee, and listen. Notice, the word wasn’t “talk”. Lots of people talk, but almost no one listens.
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  • Fast 10 sustainability leadership tips | GreenBiz

    ‘Fast 10’ sustainability leadership tips | GreenBiz:

    There are great tips.

    I really like the “building a business case” tip.  If you can’t build a pretty good business case for something, then it makes a case for change that is usually hard, nearly impossible.

    Getting ahead means that you can play offense, not defense.

    Langert is from McDonald’s so he has had his work cut out for him. When McD has tried to introduce more healthy foods, the consumer usually hasn’t been buying it… they go to McDonald’s for BIG Mac and fries.

    McD really grew sales after the Great Recession. Until 2014, when sales slumped (same-store sales). Consumers have been going for healthier foods like Chipotle.
    * Check out the healthier Corner McCafe by McDonald’s.
    * Is Chipotle really healthier than McDonald’s?

    It would be interesting to see what Langert recommended for McDonald’s. Healthier fair would likely be slower fair, … and in a few weeks, it won’t be there.

    That doesn’t make Langert’s advise any less valuable. But in some places it is a whole lot easier to go more sustainable than in others.

    Makes you wonder what Hall and Knab (2012) would suggest related to how these 10 tips fit into the profile of a Sustainable Leader?

    Reference

    Hall,
    E., & Knab, E.F. (2012, July). Social irresponsibility provides opportunity
    for the win-win-win of Sustainable Leadership. In C. A. Lentz (Ed.), The
    refractive thinker: Vol. 7. Social responsibility,
    (pp. 197-220). Las
    Vegas, NV: The Refractive ThinkerĀ®
    Press.
    (Available from
    www.RefractiveThinker.com, ISBN:
    978-0-9840054-2-0) 

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